Frequently Asked Questions

Time: 2017-11-15


1.What’s your main products ?
We mainly produce heat transfer equipments , sublimation materials,plotter cutter ,badge machine and 3D face doll.

2.You are trading company or factory ?
Colorking Heat Press Machine Co., Ltd is a factory with 14 years production experience and 10+ years export experience,
we have more than 9000+ square meters standard industrial plant and 100+ employees.

3.What certificate your product have ?
Our factory have verified by SGS ,all machines have CE certification

4.What guarantee you offered?
Five years warranty of heating element and machine case,
1year warranty of spare parts ,during this time if machine broken ,we will send replace free.



5. How long i can get the feedback after we sent the enquiry?

We will reply you within 12 hours in working day.



6. Can you do our design?

Of course, your customized design (OEM/ODM) is available.



7. Can you make our design for the package?

Yes, pls send us the design you need, we will value the price and make the exact same package basing on your design.
Or we also have some package for your reference.



8. What's the universal lead-time for order delivery?

Small production: 3-4 days Mass production: 7-15days or basing on your qty..



9. What kind of shipping do you have?

by Sea FCL or LCL, by air express DHL Fedxe UPS TNT and by Air Cargo



10. Why buy from you?

Excellent products (unique design, advance printing machine,strict quality control ) Factory direct sale (favorable and competitive price)
Great service(OEM,ODM, after-sales services, fast delivery) Professional business consultation.


11.How to become your solo agent ?
ColorKing cherish and emphasize long term strategy partner relationship with all clients in every Area. 

we are now looking for distributors worldwide, higher quality and better aftersale services, contact for detail information. 






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